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Q:How does one properly fit this to the human ear?
A:Thank you for your inquiry. Please follow these instructions to achieve the proper fit with your BP892 / AT892 microset microphone. First, turn down slightly a small portion of the earpiece right at the "nub" (the end away from the mic element). Many people turn down too much making the earpiece too short to fit around the ear. You just need maybe 1/8 to 1/4 of an inch. Then fit the earpiece snuggly around the ear. Now, and this is very important, you need to use the collar clip. I find that most folks that have issue with the mic moving are not using the collar clip and the weight of the cable tugs at the mic, pulling it off the ear. Have the user put the mic on and then turn their head as far as possible in the other direction. For example place the mic on the left ear and turn the head all the way to the right. With the head turned, clip the collar clip on the collar at the same side where the mic is worn, in this case on the left. This gives a bit of slack allowing the user to move his or her head around without the cable tugging at the mic.
Q:Where can I get a replacement diaphram for my headset ? Mine is missing on the tip
A:Thank you for your inquiry. Are you missing the complete element at the end of the microphone, or just the end cap that covers the element? If just the end cap that is an AT8156 and can be purchased form an Audio-Technica dealer. If you are missing the entire element, you will need to send the microphone in for service. The dual mount is the AT8464 dual-ear microphone mount, also available from an Audio-Technica dealer. Please note for the beige version add a "-TH" to the item (AT8464-TH).