Employment Opportunities

Open Positions in the United States


JOB TITLE: Director of Sales, Professional Markets
JOB TITLE: Repair Technician
JOB TITLE: Shipping Associate



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JOB TITLE: Director of Sales, Professional Markets
LOCATION: Stow, Ohio U.S.A.


GENERAL FUNCTION

Responsible for the achievement of Professional Markets top line sales, profit, and budgetary objectives in the United States and Canada. Manage sales personnel to ensure that all sales and profit objectives are met. Implement written annual strategic plans to optimize results in each of the assigned channels of Musical Instruments, Pro Audio, Installed Sound and Broadcast. Manage and participate in the development of training and education for Sales Management Team and Channel Partners. Participate in national and regional trade shows.


RESPONSIBILITIES
  • Achievement of monthly, quarterly and annual top line sales objectives across the US and Canadian Professional Market channels.
  • Achievement of the annual profit contribution for the Professional Markets in the US and Canada.
  • Direct responsibility of US and Canadian distributors, selection, objective and accountability.
  • Business travel of at least 5 days per month throughout the US and Canada based on needs and opportunities.
  • Lead, coach, mentor and manage the internal sales team as well as plan and execute their talent development and continuing education. Leadership engagement and participation in Sandler Selling System.
  • Delegate to direct reports with accountability and follow-up. Create job descriptions and update annually for each Direct Report. Perform annual reviews.
  • Work in collaboration with the Marketing Director to define monthly, quarterly and annual campaigns and promotions across all professional market segments, update and contribute to all product pricing. Execute associated planned sales strategies.
  • Monitor defined sales related budgets monthly.
  • Execute final approval for all new and reactivated accounts in accordance with the defined criteria.
  • Lead and manage the implementation of account “programs” and discount structures to maintain consistent and appropriate pricing, rebates, co-op, freight, drop ship fees and other benefits to assist in growing business and in accordance with US fair trade practices.
  • Manage and execute product allocations as needed.
  • In collaboration with the sales management team, conduct annual reviews of all Sales Representatives to build more effective communications, to understand training and development needs, and to provide insight for the improvement of Rep Firm’s sales and activity performance. Consider all options in developing the most effective sales force. Initiate probationary or termination action recommendations collaboratively with the Executive Director.
  • Work with the sales management team to collect core product forecasts from key account and forward to the Pro Market Analyst.
  • Manage sales personnel travel plans to account for planned visits as well as short term opportunities.
  • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional societies.
  • Establish and maintain productive, professional relationships with key people and organizations within the industry.
  • Utilize the company CRM system to the fullest to manage business relationships, team cookbooks and activities, calendar activities and pipeline information.
  • Adhere to all company policies, procedures and business ethics codes.

POSITION REQUIREMENTS
  • 5+ years of experience in Sales Management working with a national team of outside sales people.
  • College degree in a related field or equivalent industry experience.
  • Experience with enterprise software solutions and organizations.
  • Excellent organizational and written communication skills.
  • SAP, CRM experience a plus.
  • Strong understanding of market dynamics and requirements.
  • Strong product knowledge in the MI, Pro Audio, Broadcast and integration markets.
  • Able to travel as needed at least 5 days per month.
  • Proven management and leadership ability.

SUPERVISION

The position will have direct reports including territory managers and inside sales personnel. Depending on experience there may also be management of customer support team, sales engineering team and sales policy coordinator.


KNOWLEDGE AND EXPERIENCE

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


SALARY/BENEFITS

Our competitive salary and benefits package includes health, dental, disability and life insurance, flexible spending account, and profit sharing/401(k) plan. Salary is commensurate with experience.


INTERESTED APPLICANTS SHOULD SUBMIT A SIGNED APPLICATION FORM ALONG WITH A CURRENT RESUME AND COVER LETTER TO:
hr@atus.com
or mail to:
Audio-Technica U.S., Inc.
Human Resources Director
1221 Commerce Drive
Stow, OH 44224


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JOB TITLE: Repair Technician
LOCATION: Stow, Ohio U.S.A.


GENERAL FUNCTION

Repairs non-wireless products and answers customer repair telephone inquiries by performing the following duties.


RESPONSIBILITIES
  • Performs quality, first time repair of customer returns including correct completion of all associated paper work and documentation.
  • Provides professional, courteous customer telephone support on service/repair questions.
  • Demonstrates personal competence to repair ATUS product to the component level.
  • Demonstrates initiative to learn and improve technical and communication skills.
  • Performs repair on all microphones, headphones, mixers, turntables, and other ATUS non-wireless products.
  • Makes recommendation on product design improvement to Engineering.
  • Provides recommendations on new product ideas to Engineering.
  • Provides technical support for ATUS engineering and other departments as necessary.
  • Provides training assistance as required to ATUS employees.
  • Repairs product rejected by Quality Control (QC) process.
  • Processes credit returns of all AT product.
  • Processes parts orders as needed.
  • Enters and tracks repairs/credits of service transactions.
  • Provides technical expertise to all service departments and customer inquiries.
  • Effects other repairs as necessary.
  • Performs data entry, receiving, packing, and shipping duties for Service.
  • Management has the right to assign or reassign duties & responsibilities to this job at any time as dictated by the needs of the Company.

POSITION REQUIREMENTS

A. Knowledge and Experience:
  • Formal electrical/technical schooling and degree or military training equivalent required
  • 3 to 5 years of technician experience required
  • Knowledge in the use of oscilloscopes, digital volt meters, and audio test equipment
  • Troubleshooting experience and problem isolation to the component level
  • SMD-level soldering skills required
  • Proficient with Microsoft Excel, Outlook, and Word
  • SAP ERP experience a strong plus
  • Excellent customer management and telephone skills
  • Ability to read and interpret specifications and product documentation and follow written procedures

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


SALARY/BENEFITS

Our competitive salary and benefits package includes health, dental, disability and life insurance, flexible spending account, and profit sharing/401(k) plan. Salary is commensurate with experience.


INTERESTED APPLICANTS SHOULD SUBMIT A SIGNED APPLICATION FORM ALONG WITH A CURRENT RESUME AND COVER LETTER TO:
hr@atus.com
or mail to:
Audio-Technica U.S., Inc.
Human Resources Director
1221 Commerce Drive
Stow, OH 44224


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JOB TITLE: Shipping Associate
LOCATION: Stow, Ohio U.S.A.


GENERAL FUNCTION

Meets customer delivery requirements and performs related work as required.


RESPONSIBILITIES
  • Pulls orders efficiently and accurately
  • Packs orders while double checking items pulled
  • Restocks shelves when needed
  • Refills packing supplies when empty
  • Keeps shipping areas clean and orderly
  • Fills in for Shipping Coordinator
  • Contributes to the overall success of the Company by performing other duties as required, including working overtime and assisting in the Production Department

POSITION REQUIREMENTS

A. Knowledge and Experience:
  • High school diploma or equivalent required. Previous warehouse experience preferred.
  • PCs are used frequently in pulling and packing orders and shipping. Prior experience in using UPS software preferred.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


SALARY/BENEFITS

Our competitive salary and benefits package includes health, dental, disability and life insurance, flexible spending account, and profit sharing/401(k) plan. Salary is commensurate with experience.


INTERESTED APPLICANTS SHOULD SUBMIT A SIGNED APPLICATION FORM ALONG WITH A CURRENT RESUME AND COVER LETTER TO:
hr@atus.com
or mail to:
Audio-Technica U.S., Inc.
Human Resources Director
1221 Commerce Drive
Stow, OH 44224


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