When the tone arm gets to about the middle of the 2nd last track it stops tracking beyond that point and if I raise the tone arm and gently move it beyond this point there is some slight resistance until the tone arm reaches a point about level with the end of the last track and then the auto function activates and the tone arm returns to the tone arm rest and the turntable shuts down. Please email me instructions on what to do to have this faulty operation fixed.
I have only just set up this turntable a couple of days ago - you shipped it to me on 20 July 2011.
Age:Â 45-54
User Type:Â Other
Experience:Â Amateur
6 months ago

by
Canberra, ACT, Australia
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Answer:Â
If you would to send the product in for service, please browse the below link for instructions.
http://www.audiotechnica.com/cms/si...Age:Â 45-54
Experience:Â Pro
5 months, 4 weeks ago

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I have an At - PL50 and was never able to convert my records to CD's. For the past few years I have not had time to work on the issue. Now I would like to finish what I started, I have the Vista operating system on a Dell computer wiht 2GB ram. It appeats there is a problem with the software. I have Cakewalk. Is there an upgrade or new software that will work?
5 months, 3 weeks ago

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Answer:Â
Thank you for your inquiry. You will need to download a copy of Audacity from Sound Forges website. We no longer include Cakewalk software with our turntables.
http://audacity.sourceforge.net/dow....
5 months, 3 weeks ago

by
Stow, OH
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I am running vista business - and when I try to set up the turntable to work with my laptop - the computer does not "see" the turntable.
Age:Â 55-65
User Type:Â Live Sound
Experience:Â Amateur
5 months ago

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Answer:Â
Thank you for your inquiry. First, make sure you are not connecting to a USB hub, but instead directly to a USB port on the computer. Try other USB ports if you have multiple ports. Try connecting the turntable to another computer if one is available. You may need to contact your computer vendor to make sure that the USB Audio Codec is installed and working. This is part of the operating system and is necessary for operation.
Age:Â 45-54
Experience:Â Pro
5 months ago

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Stow, OH
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The platter is turning too fast at the 12" and 33rpm setting, such that the vocalists sound like the Chipmunks. I've tried switching the controls back and forth, tried it at 45rpm (it's faster than the alleged 33rpm setting), and have tried multiple LPs. All have this problem.
Age:Â 55-65
User Type:Â Other
Experience:Â Amateur
4 months, 4 weeks ago

by
Boston
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Answer:Â
Thank you for your inquiry. Check the belt to make sure it is properly seated into the groove of the drive pulley. If it is riding too high or too low this would cause the turntable to run fast. To check this, remove the felt mat from the patter. Turn the platter until one of the square holes is at the 10 o'clock position. You should see the brass drive pulley. Make sure the belt is only in the groove. If this does not resolve the issue you will want to contact our service department at (330) 686-2600 Option 4.
Age:Â 45-54
Experience:Â Pro
4 months, 4 weeks ago

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Stow, OH
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I connect all the proper connections to the Bose Wave and still it produces to sound. How can I fix this?
Age:Â 25-34
User Type:Â Other
Experience:Â Amateur
4 months, 3 weeks ago

by
NY
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Answer:Â
Thank you for your inquiry. It appears we need to take several trouble shooting steps to find out what is going on with this set up. Please contact the Audio Solutions team at (330) 686-2600 and they will be happy to help.
Age:Â 45-54
Experience:Â Pro
4 months, 2 weeks ago

by
Stow, OH
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