I have been using this microphone for about a year at my church, and I am not sure that I have been placing it correctly on my head. The boom will gradually move away from my mouth the longer I have it on my head. Is there an instructional video that I can view to make sure I am wearing it right? Otherwise, I am satisfied with the mic.
Age:Â 25-34
User Type:Â Live Sound
Experience:Â Amateur
1 year, 6 months ago

by
Michigan, USA
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Answers
Answer:Â
Thank you for your inquiry. I think I can help with this. First, turn down slightly a small portion of the earpiece right at the "nub" (the end away from the mic element). Many people turn down too much making the earpiece too short to fit around the ear. You just need maybe 1/8 to 1/4 of an inch. Then fit the earpiece snuggly around the ear. Now, and this is very important, you need to use the collar clip. I find that most folks with this issue are not using the collar clip and the weight of the cable tugs at the mic, pulling it off the ear. Have the user put the mic on and then turn their head as far as possible in the other direction. For example place the mic on the left ear and turn the head all the way to the right. With the head turned, clip the collar clip on the collar at the same side where the mic is worn, in this case on the left. This gives a bit of slack allowing the user to move his or her head around without the cable tugging at the mic.
Age:Â 45-54
Experience:Â Pro
1 year, 6 months ago

by
Stow, OH
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Mics have broken at the earpiece and mic wire connection
Age:Â 18-24
User Type:Â Live Sound
Experience:Â Pro
1 year, 6 months ago

by
Colorado
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Answers
Answer:Â
Thank you for your inquiry. Please contact our service department at (330) 686-2600 option 4 and they will heip with this.
Age:Â 45-54
Experience:Â Pro
1 year, 6 months ago

by
Stow, OH
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Age:Â 18-24
User Type:Â Other
Experience:Â Novice
1 year, 5 months ago

by
Anonymous
United States
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Answer:Â
Thank your for your inquiry. You cannot use this right out of the box with a computer system. You will have to add some type of audio interface that connects to the computer via USB or firewire and provides phantom power for the microphone. There are many available, so a quich search via your search engine for USB audio interface should provide a starting place for you.
Age:Â 45-54
Experience:Â Pro
1 year, 4 months ago

by
Stow, OH
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THE PART OF THE MICROPHONE THAT GO BEHIND THE EAR WORE INTO ON TWO PHONES. CAN THEY BE REPAIRED?
Age:Â 55-65
User Type:Â Live Sound
Experience:Â Novice
1 year, 2 months ago

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Tennessee, USA
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Answers
Answer:Â
Thank you for you inquiry. Please contact our service department at 330-686-2600 option 4 and they can help with this.
Age:Â 45-54
Experience:Â Pro
1 year, 2 months ago

by
Stow, OH
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The mic connector between headset and transmitter pack is faulty. Can it be repaired or replaced?
Age:Â 55-65
User Type:Â Live Sound
Experience:Â Novice
1 year, 1 month ago

by
Lansing, Michigan
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Answer:Â
Thank you for your inquiry. Please contact our service department at 330-686-2600 option 4 and they can help with this.
Age:Â 45-54
Experience:Â Pro
1 year, 1 month ago

by
Stow, OH
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