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Australian Warranty

OUR WARRANTIES

 

Unless otherwise specified in this policy, the following warranty standard shall apply to new products purchased by Technical Audio Group (TAG) customers Australia wide only. TAG may modify the conditions for its warranty from time to time, provided that such modifications only apply to products that have not yet been sold to customers

WARRANTY GENERAL TERMS AND CONDITIONS

 

TAG guarantees its products to be free from defective material and /or workmanship for the entire warranty period provided with that product from date of sale, and will replace defective parts and repair malfunctioning products under this warranty when the defect occurs under normal installation and use – provided the unit is returned to our Service Department or one of our authorized service stations via pre-paid transportation with a copy of proof of purchase (i.e., sales receipt). This warranty provides that the examination of the return product must indicate, in our judgment, a manufacturing defect. This warranty does not extend to any product which has been subjected to misuse, modified, neglect, accident, improper installation, or where the serial number has been removed or defaced from the chassis. TAG shall not be liable for incidental and/or consequential damages. This limited warranty is non-transferable.

You MUST supply proof of purchase from an authorised TAG dealer. Failure to supply proof of purchase, removal of the serial number on this product, or purchase of this product from an unauthorised reseller, will immediately void this limited warranty. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. TAG reserves the right to make this judgement. You have rights and benefits under the consumer laws in your jurisdiction. Without detracting from these rights or benefits, TAG excludes all liability in respect of the Product for any other loss which is not reasonably foreseeable from a failure of this Product, which may include liability for negligence, loss of income, loss of expenditure associated with the Product and loss of enjoyment.

WARRANTY PERIOD

 

 

 

    • 5 Years Limited Warranty on all Wired Microphones purchased from August 1st 2018  (1 Year Limited Warranty if purchased prior to August 1st  2018)

 

 

    • 1 Year Limited Warranty on all other Audio-Technica products

 

 

 

The warranty period begins on the date of purchase of brand new, unused product(s) by the first end user.