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<section id='sec_01'>
<h1 class='sec_01_title'>AT-ART1000 Cartridge Rebuild Programme</h1>
<p style='text-align:center' class='sec_01_01'>
To protect against damage to the cantilever and wear to the stylus tip of this product,<br>
we offer our Cartridge Rebuild Programme, a paid service.
</p>
<div class='sec_01_02'>
<h2 class='sec_01_02_title'>TERMS AND CONDITIONS OF THE REBUILD PROGRAMME</h2>
<p class='sec_01_02_txt'>
By participating in the programme, the customer agrees with the following:<br>
- This is not a standard warranty that Audio-Technica normally offers.<br>
- Audio-Technica offers a replacement of the whole motor unit<br>
(stylus tip, cantilever, coils and rubber dampers).<br>
- Tracking force may change after the rebuild. New tracking force information will be delivered<br>
with the rebuilt AT-ART1000.<br>
- Audio-Technica warrants that the product quality and specifications of<br>
a rebuilt AT-ART1000 will be the same as one newly produced, however, the sound quality<br>
will not be exactly the same.<br>
- The Rebuild Programme may not be available in cases where the customer’s AT-ART1000<br>
does not meet certain preconditions (e.g., there are missing parts, magnet is demagnetized,<br>
there is too much corrosion, any non-Audio-Technica repair has been done, etc.)
</p>
</div>
<div class='sec_01_03'>
<h2 class='sec_01_03_title'>WHAT WILL BE REBUILT?</h2>
<p class='sec_01_03_txt'>
This programme provides the replacement of the whole assembly,<br>
including stylus tip, cantilever, coils, and rubber dampers.
</p>
<h3 class='sec_01_03_01_title'><span>Rebuild parts</span></h3>
<div class='sec_01_03_01_box'>
<img src='https://www.audio-technica.com/en-us/media/wysiwyg/art1000/art1000en/img_01.png' alt='img_01' width='597' height='466' />
</div>
</div>
<div class='sec_01_04'>
<div class='sec_01_04_01'>
<h2 class='sec_01_04_01_title'>REBUILD PROCESS</h2>
<ol>
<li>Upon receipt of a returned AT-ART1000 in Japan, Audio-Technica will disassemble the cartridge.</li>
<li>
Stylus tip, cantilever, coils and rubber dampers will be replaced with new ones. Due to the disassembly
process,<br>
the rear plate will also be replaced, but the serial number will not change. All other parts will remain as
they are.
</li>
<li>
The new tracking force information will be provided along with the rebuilt cartridge.
</li>
</ol>
</div>
<div class='sec_01_04_02'>
<h2 class='sec_01_04_02_title'>HOW DO CUSTOMERS JOIN THIS PROGRAMME?</h2>
<ol>
<li>Contact your local Audio-Technica service center (find locations at <a
href='http://www.at-globalsupport.com/' target='_blank'>www.at-globalsupport.com</a>) or the
retailer<br>
that sold you the AT-ART1000 to get an exclusive shipping carton.
</li>
<li>
Pack the AT-ART1000 in the carton, and send it to your local Audio-Technica service center.
</li>
<li>
The local Audio-Technica will send your AT-ART1000 to the Audio-Technica factory in Japan.
</li>
<li>
Once rebuilt (as shown in the section above), your AT-ART1000 will be returned via the same route:<br>
Audio-Technica Japan to your local Audio-Technica to you.<br>
*Note that the turnaround time may vary by country. <br>
Contact your local Audio-Technica service center or retailer for details.
</li>
</ol>
</div>
<p class='sec_01_04_03'>
*Please note that this service may be discontinued without prior notice at a certain point after the product<br>
is taken off the market or once repair parts are no longer available.
</p>
</div>
</section>
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