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How do I cancel my order?

Would you like to cancel your online order?

At Audio-Technica we want you to be delighted every time you shop with us. Occasionally though, we know you may wish to change your mind, so our team are here to help.


How to cancel your order before it ships

To easiest way to cancel an order you have placed with us is to reply to the Order Confirmation email that you received when placing your order.  This will provide our sales team with all of the information they need to be able to help you to cancel your order promptly.

If you haven’t received an email confirmation, or are experiencing any further issues, you can also reach us through our contact form or by phone on +44 113 277 1441, option 1.


How to cancel your order after it ships

If your order has already been sent out by our warehouse, it may be too late to prevent the items from being delivered to you. If you have already received your order tracking email, your may need to return an item from your order.


Any other questions?

Have another question about your online order?