Do you have a question about your online order?
If you have a question about your online order, you may find the answer below. If your question is still unanswered, you can contact our team using the information in the last section.
Where is my order?
After placing your order, you should have received an email confirmation with a sales reference. When your order ships, you should receive a follow-up email automatically with your tracking details. If you haven't received an emails yet, check your Audio-Technica online account to see your order's current status.
I would like to cancel my order
You can find information through our article on how to cancel your online order.
I would like to return an item from my order
You can find information through our article on how to return an item from your online order.
I have a question about my online order that I would like to ask.
If you would like to ask our team any further questions, please reply to your order confirmation email to get in touch. This will help us to assist you promptly as it provides us with the references and details that are related to your query.
Alternatively, you can also reach us via contact form or by phone on +61 (02) 9519 0900.